Refer to Attaching files via Portal UI for attaching files via the Red Hat Customer Portal. There is no longer any need to use a separate mechanism for uploading large files. You can now upload files up to 250GB in size directly to the Customer Portal. Automatic upload of sos reports during archive creation.How to upload files to Red Hat's Secure FTP ()? The redhat-support-tool supports uploading files 1GB or less only, how to upload large files to Red Hat Technical Support?.Customer portal uploader supports uploading of attachments of 250GB each.How to provide large files to Red Hat Support (vmcore, rhev logcollector, large sosreports, heap dumps, large log files, etc.) Need to attach a file to a Red Hat support case.Need to upload a file to the support team.How can I attach a file to a Red Hat support case?.System hang and would like to know the reason behind it, where can I provide data for analysis ?.After hard reboot, collected data like tcpdump, strace, top, ps, vmstat, iostat and reports for analysis.Production server crashed, how to attach document, screenshot, crashdump(kdump)?.Instead of email attachments, use one of the methods outlined within the 'Resolutions' section below. While the text body of an email reply to a case is captured as a comment within the case, any and all email attachments are stripped and discarded.Note: Do not send files via email attachment to a support case:.Files that needs to be sent to Red Hat Support.
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